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Help Topics |
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Registration is simple and only takes a matter minutes. To start the
signup process, click on the “register” link at the top of this page.
Only users with the age over 16 years are able to register.
The next step is to fill in all your information, failure to supply all the required information will result in an error.
By
clicking on the “Register” button from the bottom of the page, you will
be redirected to a page with a link to the payment gateway if the
signup fee is activated, or to a confirmation page, if signup is free.
Your
account will be activated instantly if there is no signup fee, or once
the payment has been confirmed by the payment gateway. There is another way of bidding: Buy it now
auctions. Buy it now prices are set by the seller, if you agree with
that price, you can click on the “Buy Now” button which is displayed on
the auction details page. After clicking on the button you will be
re-directed to a confirmation page. On a standard auction that auction
will end instantly as the item has been sold via Buy it now. On a Dutch
auction, you can enter the amount of items you wish to buy (depending
the quantity available)
If you have spotted on
item you would like to place a bid on you can do so quickly and easily
by following these steps: (1) Login to your account – If you have not
registered you can do so within 5 minutes (2) Visit the auction page (3) Towards the bottom of the auction description page you will see a
“bidding box”, you can use the shortcut link to the bidding box if you
wish. (4) Enter in your bid, note you must bid above the minimum bid
required (5) Click on the “place bid” button (6) You will then be asked
to confirm you bid, once you have done so your bid will be entered, if
successful you will receive a confirmation message. If you bid fails to
outbid the current high bidder you will be offered the option to place
a higher bid. Proxy bidding can aid your chances of winning an auction
and help avoid you being outbid at the last moment. To place a proxy
bid enter in the maximum price you are willing to pay for the item. If
another user places a bid on the same auction automatic bids will be
placed on your behalf in accordance with your maximum bid amount. With
proxy bidding you will pay the lowest possible price until someone else
places a higher bid.
Once you have signed up for an account, you will be able to sell items through the site.
In
order to do that, you will have to click on the “Sell” link, and you
will be redirected to a page, you can then select the main category of
the product or service you want to sell. This feature has been made in
order to ease the subcategory choosing process. No items can be sold by
choosing only the main category; you will have to choose a subcategory
for it.
The second step is entering the auction details,
settings, payment methods available, and choosing a category. An image
that will come with the auction is free of charge, but the admin may
charge for adding additional pictures.
On the Auction Settings
tab, you can choose the type of the auction, the start price, whether
to activate buy now or set a reserve price.
Also, you will be
able to choose what type of bid increment to use, the progressive one
implemented into the site (that can be edited from the admin area), or
a custom one. If you choose the custom one, you will have to enter an
increment value.
You will also be able to choose whether to feature the item, and the duration of the auction.
After
setting the location, shipping and payment and subcategory, and by
clicking on the “Next Step” button, you will be redirected to Step
Three, where you can review the auction before submitting. If
everything is in order, you can click on the “Submit” button, and will
be redirected to the payment page, or a confirmation page, if no fees
have to be paid. The auction is activated once the payment is confirmed
by the payment gateway, or instantly, if no fees need to be paid.
Members Area
Once you have successfully logged in
using the login forms from the main page or from the login page (click
on the “login” button from the page header), you will be redirected to
the members area page. This page is divided into four tabs:
a. Bidding
On
this page, you will be able to see the items your currently bidding on,
as well as the status of the bids, items you have won, and watched
items. By clicking on the “Auction Watch” link, you will be able to add
keywords for auctions your interested in. An email will be sent to your
email address every time an auction that will contain the keyword in
its name or description will be submitted.
By clicking on the
“View Details” link from the Won Items area, you will be able to see
the details of the seller, and make contact with him in order to
perfect the sale.
b. Selling
There are three areas available on this page.
The
“My Opened Auctions” area, where you will see details of auctions you
currently has open; if no bids were submitted yet on an open auction,
you are able to edit the auction.
The “My Closed Auctions” area,
where you will see the auctions submitted by yourself, and that were
closed. You can choose to edit, delete or re-list a closed auction.
On
the “Sold Items” area, you will see the items you have sold, and by
clicking on the “View Details” link, you will be redirected to a page
where you will see the details of the buyer. If an end of auction fee
is set from the admin area, then the seller will have to pay for the
end of auction fee in order for you to see the buyer details.
If,
after the seller has contacted the bidder, and no sale has been made,
you can claim back the end of auction fee. By clicking on the “Claim
back end of auction fee”, a claim back request will be sent to the
site’s administrator, and will be evaluated for fee refunding.
c. Feedback
From this page, you will be able to see the feedbacks you have received, and leave feedbacks to other users.
d. Personal Info
You
can edit your personal information using this page, except for your
username. You can also change the password for the account. If the
password and confirm password fields are left empty, and then the
password will remain the same. Wanted ads are a new and increasingly popular feature. As an advertiser you can list adverts for items you want and sellers can submit offers for items they are selling. It’s a quick, simple and hassle free way of sellers being able to meet buyers demands. --- Buyers (Advertisers) ---
List a new wanted ad and wait for sellers to contact you with offers.
If you receive an offer your happy with you can bid on the item! --- Seller ---
Browse the wanted ads and if you see one that matches an item your
selling make an offer and tell the buyer you have just what they are
looking for! The item watch features lets you keep a close eye on any auction
without having to place a bid on it. This feature means you can be kept
up to date on how an auction is doing and prepares you to place a
winning last minute bid. You can watch any auction by clicking on the
“Watch this item” link on any auction page.
Once a sale has been processed, both the
seller and the buyer will be able to leave feedbacks for each other.
The feedback rating is from one star to five stars, and a feedback
comment can also be left. The feedback can be left from the “Feedback”
tab from the Members Area. The feedback can only be left once, and it
cannot be edited afterwards.
The site admin will reserve its right to delete malicious or untrue feedbacks. On a Dutch Auction, the auctioneer has more items of the same product
for sale. The bidder will enter a maximum bid he is willing to pay for
an item, and the number of items he wants to purchase. The highest
bidder(s) will receive the number of items they have bid on, and the
remaining bidders will receive the number of items still available.
Buyers are able to bid more than once for the same item. We designed MMOTradePortal with you in mind. This is why we strive to provide you with the most user-friendly MMORPG trading interface in the world! That being said, below are a few options where you can get help. - email us through contact form - email us directly: admin@mmotp.comMMOTP Staff |